Privacy Policy — ICNA Canada Connect

Effective Date: November 10, 2026
Last Updated: November 10, 2026
Organization: Islamic Circle of North America (ICNA Canada)
Website: https://icna.ca
App: ICNA Canada Connect
Privacy Contact: itdev2@icna.ca

1. Introduction

Islamic Circle of North America (ICNA Canada) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how information is accessed, collected, used, stored, disclosed and protected when you use the ICNA Canada Connect mobile application (“App”) on Android or iOS.

ICNA Canada Connect provides access to participating ICNA Canada’s centres, including prayer and Iqamah schedules, Jumu’ah times, announcements, notifications, Qibla direction, services, events and donation links.

The App is powered by NizamOS, the technology platform supporting participating ICNA Canada centres.

By using the App, you can access its public features without creating an account.

2. Information We Collect and Process

ICNA Canada Connect is designed to minimize the personal information required from users.

2.1 Centre Preferences

The App allows users to select a primary centre and follow additional participating centres.

This information is used to:

• Display relevant prayer schedules and local centre information.
• Show announcements from followed centres.
• Determine which centre’s prayer reminders to display.
• Manage centre-specific notification preferences.

Some preferences may be stored locally on your device. Centre subscription information may also be associated with a device notification identifier on our servers to provide requested notifications.

2.2 Push Notification Information

When you enable centre updates, the App uses a device-specific push notification token or identifier.

This information is used to:

• Register your device for notifications.
• Deliver updates from centres you have chosen to follow.
• Manage notification subscriptions and delivery.
• Maintain the reliability and security of notification services.

Push notification identifiers are technical identifiers and are not intended to identify you by name.

Notification delivery may involve Google Firebase Cloud Messaging, Expo notification infrastructure and, on Apple devices, Apple Push Notification service.

These services may process technical information necessary to deliver notifications, such as app installation identifiers, device characteristics and notification delivery information.

2.3 Device and Technical Information

The App and its supporting infrastructure may process limited technical information required to operate and secure the service, including:

• Device or application identifiers used for push notifications.
• Device operating system and application version.
• IP addresses and basic network request information.
• Technical records associated with service requests, errors and notification delivery.

Such information may be processed through hosting, backend and notification service providers.

The App does not require users to provide their names, personal email addresses or telephone numbers to access its public features.

2.4 Location and Qibla Direction

The App provides a Qibla direction feature.

Depending on the device and feature configuration, the App may access location information with your permission to calculate the direction of the Qibla.

Device compass and orientation sensors may also be used.

Location access is used to support the requested feature. The App does not use location information for advertising.

Where location information is processed only on your device, it is not transmitted to ICNA Canada solely for the Qibla calculation.

You may manage location permissions through your device settings. If location access is denied, some Qibla functionality may be limited.

2.5 Prayer Times and Offline Information

The App retrieves prayer schedules from participating centres through NizamOS.

Information such as prayer times, centre details and user preferences may be cached locally on your device to support faster loading and limited offline access.

This information can generally be removed by clearing the App’s local storage or uninstalling the App, subject to the device’s operating system.

3. How We Use Information

Information processed through ICNA Canada Connect is used to:

1. Operate and maintain the App.
2. Display accurate prayer and Iqamah schedules.
3. Deliver requested prayer reminders and centre updates.
4. Display relevant announcements, events and services.
5. Save centre and notification preferences.
6. Enable Qibla functionality.
7. Diagnose technical problems and maintain service security.
8. Prevent misuse and protect the App’s infrastructure.
9. Meet applicable legal obligations.

We do not sell personal information to advertisers or data brokers.

We do not use personal information collected through the App to deliver targeted advertising.

4. Third-Party Services and Technology Providers

ICNA Canada Connect uses external technology providers to support its operation.

These may include:

NizamOS: Provides the application backend, participating centre information, prayer schedules, announcements and notification subscription management.

Supabase: Provides database and backend infrastructure used by NizamOS.

Vercel: Supports hosting and delivery of NizamOS web services and APIs.

Google Firebase Cloud Messaging: Supports push notification delivery, particularly on Android devices.

Expo: Supports mobile application infrastructure and may process push notification information when Expo’s notification delivery service is used.

Apple Push Notification service: Supports notification delivery on Apple devices.

These providers process information according to their respective roles, applicable contractual obligations and privacy practices.

ICNA Canada seeks to use service providers that maintain appropriate safeguards for information processed on its behalf.

Information may be processed or stored outside Canada, including in countries where these service providers operate, and may be subject to applicable laws in those jurisdictions.

5. Notifications and Your Choices

Receiving centre-update push notifications is optional.

You may control notifications through the App’s available preferences and your device settings.

You can also change your selected primary centre or the centres you follow.

Disabling notifications at the operating-system level prevents the App from displaying those notifications on your device, although existing server-side subscription information may remain until it is updated or removed.

You may contact ICNA Canada to request assistance with removing notification-related information associated with your device.

Prayer reminders and centre updates are separate functions and may have separate settings.

6. Donations and External Websites

The App may provide links to external donation platforms, centre websites, registration forms and other services.

When you open an external website or donation service, that third party may collect information according to its own privacy policy.

ICNA Canada Connect does not itself process payment-card information through its public App features.

We encourage users to review the privacy policies of external services before providing information or making payments.

7. Data Storage, Retention and Deletion

We retain information only for as long as reasonably necessary to operate the App, provide requested features, maintain security or comply with applicable legal requirements.

Device notification tokens and subscription records are maintained as needed to support notification delivery and are removed or invalidated when no longer necessary, according to applicable system procedures.

Technical logs may be retained for a limited period for security, troubleshooting and operational purposes.

Locally stored App preferences and cached information can generally be removed through device settings or by uninstalling the App.

You may request deletion of personal information associated with your App use by contacting the privacy contact identified below.

We will review and respond to requests in accordance with applicable privacy laws, subject to information that must be retained for legitimate legal or security purposes.

Because public users do not create accounts in ICNA Canada Connect, there is no public user account that must be deleted.

8. Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, disclosure, modification and loss.

These measures include, where applicable:

• Encrypted HTTPS connections for communications with application services.
• Access controls for administrative systems.
• Restricted access to backend data and notification infrastructure.
• Server-side authorization and database security policies.
• Security maintenance and access management.

However, no internet-connected system or electronic storage method can be guaranteed to be completely secure.

9. Children’s Privacy

ICNA Canada Connect provides general community information and is not specifically designed or directed toward children under 13.

The App does not require public users to create accounts or submit their names, email addresses or other personal contact details.

We do not knowingly solicit personal information directly from children under 13 through the public features of the App.

If you believe information about a child has been collected inappropriately, please contact us so we can investigate and take appropriate action.

10. Your Privacy Rights

Subject to applicable laws, you may have rights to:

• Request information about personal data held about you.
• Request correction of inaccurate personal information.
• Request deletion of applicable personal information.
• Withdraw consent for optional processing, including notifications.
• Ask questions or raise concerns about our privacy practices.

To exercise these rights, contact the privacy contact listed below.

We may need enough information to identify the relevant device or subscription record before processing certain requests. Please do not send passwords, private notification tokens or other sensitive credentials in ordinary email.

11. International Data Processing

Some of our service providers operate infrastructure outside Canada.

As a result, technical information and notification-related data may be processed outside Canada.

We use reasonable measures appropriate to the nature of the information and the services involved to protect information handled by these providers.

12. Changes to This Privacy Policy

ICNA Canada may update this Privacy Policy to reflect changes in the App, its technology, legal requirements or privacy practices.

Any updated policy will be posted on the official ICNA Canada website, with a revised effective or last-updated date.

Where required by applicable law, we will provide additional notice or request consent before making material changes to personal information processing.

13. Contact Us

For questions, privacy concerns or requests relating to ICNA Canada Connect, please contact:

Islamic Circle of North America (ICNA Canada)

Website: https://icna.ca
Privacy Contact: itdev2@icna.ca

Official Privacy Policy URL:
https://icna.ca/icna-connect-privacy-policy/

This Privacy Policy applies specifically to ICNA Canada Connect. Other ICNA Canada websites, programs and services may have separate privacy policies.